Global Head of Data & Integration Operations

Boehringer Ingelheim; Manila; Presencial; PHP 7.571.000 - 11.356.000; Jornada completa

Descripción de la vacante

Boehringer Ingelheim is seeking a Head of Data & Integration Operations to lead global IT EDP Data & Integration, driving operational excellence and high-quality support services across the Americas, Europe, and APAC. You will shape onboarding and support capabilities, foster partnerships, and build high-performing, globally distributed teams.

You will ensure scalable, secure, and customer-focused platform operations, while continuously improving processes, training, and collaboration with

Formación

• MBA/MSc or equivalent preferred.
• 8–10 years of IT/related experience.
• Minimum 5 years of people leadership in IT, globally distributed teams.
• Proven background in software solutions delivery and support.
• Strong interpersonal and stakeholder management skills.
• Ability to translate complex tech concepts for non-technical audiences.
• Experience in regulated/pharma environments is a strong plus.
• Continuous improvement mindset and operational excellence focus.

Responsabilidades

• Oversee 2nd level support for core platform components across Americas, EU, and APAC.
• Design and deliver training programs to enhance user skills and platform adoption.
• Build and maintain strong relationships with platform product teams and partners.
• Lead and develop a global, high-performance team.
• Define and execute Platform Onboarding and Support strategies.
• Collaborate with senior leaders to drive service improvements and growth.
• Drive delivery excellence, system stability, cybersecurity, and reliable operations.
• Develop scalable, automated solutions to enable innovation while maintaining robust operations.

Conocimientos

Leadership

Stakeholder mgmt

IT strategy

Change management

Team building

Communication

Project delivery

GxP knowledge

Educación

Master’s degree

Herramientas

Jira

GitHub

Atlassian suite

Snowflake

Descripción del empleo

Boehringer Ingelheim is seeking a Head of Data & Integration Operations to lead global IT EDP Data & Integration, driving operational excellence and high-quality support services across the Americas, Europe, and APAC. You will shape onboarding and support capabilities, foster partnerships, and build high-performing, globally distributed teams.

You will ensure scalable, secure, and customer-focused platform operations, while continuously improving processes, training, and collaboration with