Global Customer Service Associate — Entry Level

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

Neksjob Philippines is seeking motivated individuals for an Entry Level Customer Service Representative role in Cebu City. The position is on-site and requires no prior experience, making it an excellent opportunity for high school graduates. Responsibilities include handling inbound/outbound customer calls and queries in English, providing accurate information, and resolving concerns. Comprehensive training and competitive salary with an international account premium are offered.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English Language

Customer Service

Problem Solving

Education

High school graduate or above

Job description

Neksjob Philippines is seeking motivated individuals for an Entry Level Customer Service Representative role in Cebu City. The position is on-site and requires no prior experience, making it an excellent opportunity for high school graduates. Responsibilities include handling inbound/outbound customer calls and queries in English, providing accurate information, and resolving concerns. Comprehensive training and competitive salary with an international account premium are offered.