Global Customer Service Associate — English Support (On-site)

NeksJob Philippines; Makati; On-site; PHP 223,000 - 301,000; Full time

Benefits offered by this job

Training provided

On-site in Makati

Job summary

NeksJob Philippines in Makati is seeking an on-site, English-speaking Customer Service Representative. No prior experience is required; you will handle inbound/outbound calls, emails, and chats, providing friendly, professional support to international clients.

You will receive comprehensive training and ongoing coaching, learn our systems quickly, document interactions accurately, and help resolve inquiries while meeting quality standards.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Competitive salary with international account premium.
• Comprehensive training and support.
• English language customer service problem solving.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service

English proficiency

Computer basics

Positive attitude

Education

High school graduate

Tools

CRM software

Job description

NeksJob Philippines in Makati is seeking an on-site, English-speaking Customer Service Representative. No prior experience is required; you will handle inbound/outbound calls, emails, and chats, providing friendly, professional support to international clients.

You will receive comprehensive training and ongoing coaching, learn our systems quickly, document interactions accurately, and help resolve inquiries while meeting quality standards.