Global Customer Support Specialist - No Experience Required

Concentrix 1BPO; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

very competitive salary

meal and transportation pay

rice allowance

night differential [when applicable]

account incentives

sick and vacation leaves

educational assistance

retirement plan

annual appraisal and bonuses

comprehensive health plan for you and…

Job summary

Concentrix 1BPO in Cebu City seeks entry-level customer service representatives for an on-site, full-time role. No prior experience required; graduates of high school or equivalent are welcome to apply, with training provided.

Candidates must be fluent in English, computer-literate, and available for long-term employment. The company emphasizes a supportive training program and opportunities for growth within a global BPO leader.

Qualifications

• Must be fluent in English and able to converse with foreign customers.
• Computer and internet literacy required.
• aged 18+ and committed to full-time employment.

Responsibilities

• Communicate with customers in a courteous, friendly and professional manner using agreed procedures.
• Listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport.
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to provide resolution.
• Maintain basic knowledge of client products and/or services.

Skills

Fluent English

Computer & Internet literate

18 years old or above

Education

HS graduate or equivalent (ALS/SHS)

Fresh college graduates encouraged

Job description

Concentrix 1BPO in Cebu City seeks entry-level customer service representatives for an on-site, full-time role. No prior experience required; graduates of high school or equivalent are welcome to apply, with training provided.

Candidates must be fluent in English, computer-literate, and available for long-term employment. The company emphasizes a supportive training program and opportunities for growth within a global BPO leader.