Global Customer Support Agent (English)

Neksjob Philippines; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Comprehensive training

Competitive salary with international account premium

Job summary

Neksjob Philippines is looking for motivated individuals to join their international account team in Cebu City. The role involves handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service in English. Candidates should be high school graduates with a positive attitude and basic computer skills. The position offers competitive salary packages, comprehensive training, and support while focusing on customer satisfaction.

Qualifications

• Must be a high school graduate or equivalent.
• Possess a customer-focused mindset.
• Basic computer skills are essential.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service

Problem-solving

Basic computer skills

Positive attitude

Education

High school graduate or above

Job description

Neksjob Philippines is looking for motivated individuals to join their international account team in Cebu City. The role involves handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service in English. Candidates should be high school graduates with a positive attitude and basic computer skills. The position offers competitive salary packages, comprehensive training, and support while focusing on customer satisfaction.