Global Customer Care Specialist

Neksjob Philippines; Misamis Occidental; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

Neksjob Philippines seeks a Customer Service Representative to join their international account team in Misamis Occidental. This on-site role entails handling inbound and outbound calls, assisting customers from diverse countries, and providing exceptional service primarily in English. Ideal candidates are high school graduates with a positive attitude, basic computer skills, and problem-solving abilities. The position offers a competitive salary with international account premium and comprehensive training and support.

Qualifications

• Must be a high school graduate or above.
• Should have a positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems are essential.
• Proficiency in English is required.
• Strong problem-solving skills are necessary.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service skills

English language proficiency

Problem-solving skills

Basic computer skills

Education

High school graduate or above

Job description

Neksjob Philippines seeks a Customer Service Representative to join their international account team in Misamis Occidental. This on-site role entails handling inbound and outbound calls, assisting customers from diverse countries, and providing exceptional service primarily in English. Ideal candidates are high school graduates with a positive attitude, basic computer skills, and problem-solving abilities. The position offers a competitive salary with international account premium and comprehensive training and support.