Global Customer Service Specialist

TANN PHILIPPINES, INC.; Santo Tomas; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive remuneration package

Global and collaborative environment

Comprehensive training and development

Job summary

TANN PHILIPPINES, INC. is seeking a Group Customer Service Representative to join its global team in the Philippines. Responsibilities include processing orders, price checks, and coordinating with multiple departments worldwide to ensure smooth operations.

The role emphasizes strong English communication, customer-focused service, and the ability to work with cross-functional teams in a dynamic international environment. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in business/commerce/related field required.
• 1–2 years in customer service, sales support, or order management is a plus.
• Experience in international/manufacturing settings is advantageous.

Responsibilities

• Conduct price checks using price lists.
• Create and process sales orders in TLS.
• Coordinate with Production Planning, QA, and other departments globally.
• Prepare and send order confirmations.
• Handle customer order change requests.
• Create and maintain production articles and mastering data.
• Communicate with internal stakeholders across global locations.
• Support additional tasks and projects as needed.

Skills

Interpersonal skills

Customer service

English communication

Education

Bachelor's degree in Business/Commerce/Marketing/Management Accounting/Communications

Tools

MS Office

Job description

TANN PHILIPPINES, INC. is seeking a Group Customer Service Representative to join its global team in the Philippines. Responsibilities include processing orders, price checks, and coordinating with multiple departments worldwide to ensure smooth operations.

The role emphasizes strong English communication, customer-focused service, and the ability to work with cross-functional teams in a dynamic international environment. Fresh graduates are welcome to apply.