Global Customer Support Specialist

Neksjob Philippines; Ilocos Norte; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A recruitment company in the Philippines is seeking motivated individuals for a customer service role in an international account team. You'll handle inbound and outbound calls, assisting customers with inquiries while providing exceptional service in English. The ideal candidate should be a high school graduate with a positive attitude, basic computer skills, and a customer-focused mindset. Benefits include a competitive salary and comprehensive training. Candidates must be aware of potential job fraud while searching for employment.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Positive attitude

Basic computer skills

Education

High school graduate or above

Job description

A recruitment company in the Philippines is seeking motivated individuals for a customer service role in an international account team. You'll handle inbound and outbound calls, assisting customers with inquiries while providing exceptional service in English. The ideal candidate should be a high school graduate with a positive attitude, basic computer skills, and a customer-focused mindset. Benefits include a competitive salary and comprehensive training. Candidates must be aware of potential job fraud while searching for employment.