Global Customer Care & Logistics Specialist

Reolink; Metro Manila; On-site; PHP 190,000 - 279,000; Full time

Job summary

Reolink is seeking a Customer Service Representative in the Philippines to support global customers after the sale. You will handle RMAs, returns, order management, and logistics coordination across time zones, with onsite night shifts.

The ideal candidate is a college graduate with clear written and spoken English, able to stay detail-focused under pressure while delivering excellent service. Join a collaborative team and contribute to timely problem resolution and smooth product delivery.

Qualifications

• College graduate with clear written and spoken English.
• Ability to stay detail-focused under pressure while delivering excellent service.

Responsibilities

• Support global customers after the sale.
• Handle RMAs, returns, order management, and logistics coordination across time zones.
• Work onsite during night shifts.

Skills

Written English

Spoken English

Attention to detail

Customer service mindset

Education

College degree

Job description

Reolink is seeking a Customer Service Representative in the Philippines to support global customers after the sale. You will handle RMAs, returns, order management, and logistics coordination across time zones, with onsite night shifts.

The ideal candidate is a college graduate with clear written and spoken English, able to stay detail-focused under pressure while delivering excellent service. Join a collaborative team and contribute to timely problem resolution and smooth product delivery.