Global After-Sales & RMA Logistics Specialist

Reolink; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Reolink is seeking a Customer Service Representative to support global customers in the after-sales process, including RMA, returns, order management, and logistics coordination.

The role emphasizes improving service processes, operational efficiency, and training new staff. Candidates should be college graduates with strong communication skills and a willingness to work onsite with rotating or night shifts.

Qualifications

• College graduates with strong communication skills.
• Willingness to work onsite with rotating or night shifts.

Responsibilities

• Support global customers in after-sales processes including RMA, returns, orders, and logistics.
• Improve service processes, drive operational efficiency, and train new staff.

Skills

Strong communication skills

Education

College degree

Job description

Reolink is seeking a Customer Service Representative to support global customers in the after-sales process, including RMA, returns, order management, and logistics coordination.

The role emphasizes improving service processes, operational efficiency, and training new staff. Candidates should be college graduates with strong communication skills and a willingness to work onsite with rotating or night shifts.