Global Custody Processing Manager — Hybrid Role

HSBC; Philippines; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

HSBC is seeking an experienced Manager - Processing - Global Custody UK Asset Services to lead corporate action operations in a hybrid role based in the Philippines. You will allocate work, perform quality checks, and ensure risk controls while guiding a team toward targets.

The role requires strong leadership, audit discipline, and capacity planning with a focus on service quality and cross-team collaboration.

Qualifications

• Post-graduate diploma or degree in any discipline; higher qualification not a bar with relevant experience.
• Strong leadership in management, appraisal, and staff development.
• Analytical and data-mining skills to study trends and projections.
• Ability to manage operations risk and comply with audit requirements.

Responsibilities

• Acquire broad understanding of corporate action processes and allocate work daily to processing executives.
• Perform quality control on complex cases and resolve process-related queries.
• Plan capacities daily and allocate resources within the team.
• Maintain compliance with audit requirements and risk management frameworks.
• Provide leadership and develop a cohesive, people-centric team.
• Drive change and continuous improvements in procedures and service delivery.

Skills

Operational Risk

Quality Control

Capacity Planning

Team Leadership

Process Improvement

Auditing

Stakeholder Mgmt

Analytical Skills

Education

Post-graduate degree

Diploma/degree in any discipline

Job description

HSBC is seeking an experienced Manager - Processing - Global Custody UK Asset Services to lead corporate action operations in a hybrid role based in the Philippines. You will allocate work, perform quality checks, and ensure risk controls while guiding a team toward targets.

The role requires strong leadership, audit discipline, and capacity planning with a focus on service quality and cross-team collaboration.