Global Clinical Supply Operations Associate

IQVIA LLC; Makati; On-site; PHP 400,000 - 700,000; Full time

Job summary

IQVIA is seeking a Clinical Supply Support Associate (CSSA) to assist Clinical Supply Operations in receipt, packaging, labeling, warehouse, distribution and logistics for clinical supplies. The role supports document management, metrics, and cross-time-zone coordination.

Responsibilities include implementing operational strategies, executing P/L/D activities, and ensuring quality and regulatory compliance. Proficiency with CSO systems, MS Office, and strong communication are essential.

Qualifications

• BA/BS in supply chain, science, computer science or business with at least 2 years experience in pharmaceutical industry and/or supply chain management.
• Knowledge and experience working in GMP/GCP environment.
• Adaptable to non-standard work schedule or environment requirements.
• May require periodic attendance at team meetings across time zones and occasional after-hours support, particularly on software release dates.

Responsibilities

• Support the implementation of operational strategies for effective and efficient execution of P/L/D operations.
• Execute P/L/D operations ensuring quality, regulatory compliance, and exemplary customer service.
• Apply project management skills to plan, implement, and assess risks to ensure operational success and resolve basic issues with minimal impact.
• Leverage knowledge of supply chain processes and systems to support effective P/L/D operations and timely reconciliation of incoming goods.
• Maintain systems and documentation for P/L/D operations.
• Liaise with internal stakeholders to support and execute P/L/D operations using technology and supply chain systems.
• Utilize CSO enterprise systems to perform P/L/D operations.
• Ensure timely completion of system-related tasks for assigned P/L/D jobs.
• Design clinical labels in the label system/software based on requirements.
• Support CSO compliance and inspection readiness.
• Ensure all P/L/D activities comply with regulatory requirements and quality standards.
• Manage receipts and shipment tracking.
• Prepare reports on P/L/D activities and performance.

Skills

Microsoft Office

Verbal & written communication

Customer service

Interpersonal skills

Analytical thinking

Process improvement

Cross-functional collaboration

Education

BA/BS in supply chain, science, computer science or business

Tools

EMD365

CSDS

Clementine

Prisym360

Job description

IQVIA is seeking a Clinical Supply Support Associate (CSSA) to assist Clinical Supply Operations in receipt, packaging, labeling, warehouse, distribution and logistics for clinical supplies. The role supports document management, metrics, and cross-time-zone coordination.

Responsibilities include implementing operational strategies, executing P/L/D activities, and ensuring quality and regulatory compliance. Proficiency with CSO systems, MS Office, and strong communication are essential.