Clinical Supply Support Associate (CSSA) - Clinical Supply Operations (CSO)

Training and Marketing Professionals Inc.; Makati; Hybrid; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive salary

Job summary

Training and Marketing Professionals Inc. (TMPI) is seeking two Clinical Supply Support Associates (CSSA) for Clinical Supply Operations.

The role supports receipt, packaging, labeling, warehousing, distribution and logistics of clinical supplies across global time zones in a hybrid work setup. The successful candidate will have a background in supply chain or science, strong MS Office skills, and experience with GMP/GCP environments.

Qualifications

• Proficient in MS Office and able to present ideas clearly.
• Experience working in GMP/GCP environments.
• Bachelor’s degree in supply chain/science/business field with pharmaceutical exposure.

Responsibilities

• Support implementation of operational strategies for P/L/D operations.
• Maintain systems and documentation for P/L/D operations.
• Liaise with CSO planners, schedulers and label operations to support P/L/D.
• Utilize CSO enterprise systems to perform P/L/D tasks.
• Ensure timely completion of system-related tasks for P/L/D jobs.
• Design clinical labels in label systems as required.
• Support regulatory compliance and inspection readiness.
• Manage receipts and shipment tracking.
• Prepare reports on P/L/D activities and maintain records.

Skills

MS Office proficiency

Effective communication

Clinical supply packaging/labeling

Customer-focused communication

Interpersonal & negotiation skills

Analytical problem-solving

Learn fast in matrix environment

Education

BA/BS in supply chain, scientific, computer science or business

Tools

EMD365

CSDS

Clementine

Prisym360

Job description

Training and Marketing Professionals Inc.(TMPI) is looking for (2) Clinical Supply Support Associate (CSSA) - Clinical Supply Operations (CSO).

• Hybrid work set-up
• With competitive salary

Overview

• The role of the Clinical Supply Support Associate (CSSA) - Clinical Supply Operations (CSO) is to provide support for Clinical Supply Operations (CSO) in the areas related to the receipt, packaging, labeling, warehouse, distribution and logistics (P/L/D) operations of clinical supplies. They will also provide support in document management, metrics, order request and completion and other items required to support this area. The position also requires providing support across different global time zones.

Skills

• Must be proficient in Microsoft Office programs.
• Comfortable preparing and presenting ideas and information in a variety of settings.
• Knowledgeable about Clinical Supply Packaging and/or Labelling and/or Distribution (e.g. technical, process, plan or system).
• Articulate in both verbal and written communication.
• Excellent customer focused communication and listening skills.
• Proven interpersonal, facilitation, customer relations and negotiation skills.
• Demonstrated ability to learn fast and foster a culture of innovation.
• Possess strong analytical and problem-solving abilities, with a proven capacity to work collaboratively with colleagues and customers in a matrix environment.

Qualifications

• BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
• Knowledge and experience working in a Good Manufacturing Practices (GMP) / Good Clinical Practices (GCP) environment.
• Adaptable to non-standard work schedule or environment requirements.
• May require periodic attendance at team meetings across time zones and occasional after-hours support, particularly on software release dates.

Job Description

• Support the implementation of operational strategies for effective and efficient execution of P/L/D operations.
• Maintain systems and documentation for P/L/D operations.
• Liaise with internal stakeholders, including, but not limited to Operational Strategy Leads (OSLs), CSO Planners and Schedulers, and Label Operations to support and execute P/L/D operations using technology and supply chain systems.
• Utilize CSO enterprise systems (e.g., EMD365, CSDS, Clementine, Prisym360) to perform P/L/D operations.
• Ensure timely completion of system-related tasks for assigned P/L/D jobs.
• Design clinical labels in the label system/software based on requirements and procedures.
• Support CSO operational compliance and inspection readiness.
• Ensure all P/L/D activities comply with regulatory requirements and quality standards.
• Manage receipts and shipment tracking.
• Prepare reports on P/L/D activities and performance and maintain accurate records & documentation.
• Provide occasional coverage for team members on high-priority activities and studies.