Global Claims Adjuster (Accountant/Engineer) – Grow & Impact

Crawford & Company - Asia; Makati; On-site; PHP 300,000 - 600,000; Full time

Job summary

Crawford & Company - Asia is seeking an Adjuster (Accountant / Engineer) to join its Cebu, Philippines team. You will investigate complex loss events, assess causation and damages, and provide timely guidance on coverage issues.

You will also draft client reports, update the claims system, negotiate within authorities, and coordinate external experts to ensure quality delivery for global clients. A 1–2 year track record and relevant degree are preferred.

Qualifications

• Bachelor’s degree in Engineering, Accountancy, Finance, or related discipline.
• Professional Insurance Qualification is an added advantage.
• 1–2 years of relevant work experience.

Responsibilities

• Investigate reported loss events, establish facts, and assess causation and damages.
• Provide clear and timely advice on potential policy coverage issues.
• Manage reinstatement or rehabilitation assessments where applicable.
• Draft comprehensive client reports within agreed timelines.
• Regularly update the claims management system to ensure accurate information.
• Negotiate and resolve claims within established authority levels, SLAs, and KPIs.
• Act as a primary point of contact for insurer clients, intermediaries, policyholders, and third parties.
• Coordinate and manage external experts, service providers, and contractors to ensure quality and timely delivery.
• Uphold Crawford’s ethics, values and integrity in all actions.
• Promote insurer clients’ brands with professionalism.

Education

Bachelor’s degree in Engineering, Accountancy, Finance, or related discipline

Job description

Crawford & Company - Asia is seeking an Adjuster (Accountant / Engineer) to join its Cebu, Philippines team. You will investigate complex loss events, assess causation and damages, and provide timely guidance on coverage issues.

You will also draft client reports, update the claims system, negotiate within authorities, and coordinate external experts to ensure quality delivery for global clients. A 1–2 year track record and relevant degree are preferred.