Global Claims Adjuster (Engineering/Accounting)

Crawford & Company - Asia; Makati; On-site; PHP 520,000 - 700,000; Full time

Job summary

Crawford & Company - Asia is seeking an Adjuster (Accountancy / Engineer) to join our Philippines team. If you enjoy investigating complex loss events, exercising sound judgment, and working closely with clients and stakeholders, this role is for you.

You’ll manage diverse caseloads, work on meaningful cases, and grow within a team that values ownership, learning, and collaboration. Key responsibilities include claims investigation and assessment, client reporting, and claims management.

Qualifications

• Bachelor’s degree in Engineering, Accountancy, Finance, or a related discipline.
• Professional Insurance Qualification is an added advantage
• 1–2 years of relevant work experience
• Fresh graduates with a strong academic background are welcome to apply.

Responsibilities

• Investigate reported loss events, establish facts, and assess causation and damages.
• Provide clear and timely advice on potential policy coverage issues.
• Manage reinstatement or rehabilitation assessments where applicable.
• Draft comprehensive and accurate client reports within agreed timelines.
• Update and maintain the claims management system to ensure accurate and current information.
• Negotiate and resolve claims within established authority levels, SLAs, and KPIs.
• Act as a primary point of contact for insurer clients, intermediaries, policyholders, and third parties.
• Coordinate and manage external experts, service providers, and contractors to ensure quality and timely delivery.
• Uphold Crawford’s ethics, values, and commitment to integrity in all actions.

Education

Bachelor’s degree in Engineering, Accountancy, Finance, or a related discipline

Job description

Crawford & Company - Asia is seeking an Adjuster (Accountancy / Engineer) to join our Philippines team. If you enjoy investigating complex loss events, exercising sound judgment, and working closely with clients and stakeholders, this role is for you.

You’ll manage diverse caseloads, work on meaningful cases, and grow within a team that values ownership, learning, and collaboration. Key responsibilities include claims investigation and assessment, client reporting, and claims management.