Global Change & Transformation Lead

Fresenius Medical Care AG; Manila; On-site; PHP 1,800,000 - 3,400,000; Full time

Job summary

Fresenius Medical Care seeks an experienced Change & Program Manager to lead organizational change across strategic transformation initiatives within a global services framework. You will drive adoption, stakeholder alignment, leadership engagement, and effective communication across matrixed teams to ensure sustainable outcomes.

You will partner with HR, Communications, and business leaders to ensure changes are delivered and embraced, with a proactive, strategic mindset and strong facilitation

Qualifications

• Academic degree or equivalent experience in Organizational Change Management, Business Administration, Human Resources, Psychology, Communications, or related field.
• Minimum of 8 years of experience in Change Management, transformation programs, organizational development, communications or related strategic transformation environments.
• Strong experience leading Change Management and communication activities within complex global and matrix organizations.
• Experience supporting large-scale business transformations, Shared Services, outsourcing, transition, or operating model initiatives.
• Strong understanding of Change Management methodologies, stakeholder engagement, organizational readiness, communication planning, and adoption strategies.
• Experience conducting change impact assessments, stakeholder analyses, and organizational readiness activities.
• Experience developing communication plans, leadership messaging, stakeholder engagement approaches, and employee communication materials.
• Change Management certification preferred; PROSCI certification is considered a strong plus.
• Project or Program Management experience and/or certification is considered beneficial.
• Experience working in Shared Services, BPO, or multinational corporate environments is a plus.
• Knowledge of process improvement methodologies is an advantage.
• Excellent written and verbal communication skills with strong facilitation and presentation capabilities.
• Strong interpersonal and stakeholder management skills with the ability to influence across all organizational levels.
• Strong intercultural awareness and ability to collaborate effectively across regions and functions.
• Ability to work independently and effectively in fast-paced, ambiguous, and evolving environments.
• Strategic, solution-oriented, and proactive mindset with strong organizational skills.
• Passion for continuous learning and organizational transformation.

Responsibilities

• Lead Change Management activities across strategic transformation and transition initiatives within Global Business Services.
• Develop and execute comprehensive Change Management strategies and plans to support organizational readiness and sustainable adoption.
• Develop communication approaches and key messaging tailored to different stakeholder groups and organizational levels.
• Coordinate communication activities across transformation initiatives in partnership with business leaders, HR, Communications, and project teams.
• Support leadership teams with communication materials, talking points, presentations, FAQs, and employee engagement content.
• Conduct stakeholder assessments, change impact analyses, and organizational readiness evaluations.
• Drive stakeholder engagement and alignment across global, regional, and local business teams.
• Partner with senior leaders to support sponsorship alignment, leadership engagement, and consistent change narratives.
• Develop and coordinate communication strategies, engagement activities, and leadership messaging in partnership with Communications and HR teams.
• Support the design and coordination of training, knowledge transfer, and capability-building activities.
• Identify organizational adoption risks and resistance areas while proactively developing mitigation and reinforcement plans.
• Monitor change adoption, engagement, communication effectiveness, and readiness indicators and recommend corrective actions where necessary.
• Facilitate workshops, leadership discussions, stakeholder alignment sessions, and change interventions across transformation programs.
• Promote and apply structured Change Management methodologies, tools, communication frameworks, and best practices across initiatives.
• Contribute to the continuous improvement and maturity of Change Management and communication capabilities within the organization.
• Support organizational stabilization efforts following transitions and transformation deployments.

Skills

Change Management

Stakeholder Engagement

Communication Planning

Leadership Alignment

Transformation Coordination

Facilitation

Strategic Thinking

Project/Program Management

Continuous Improvement

Cross-functional Collaboration

Education

Academic degree in Organizational Change Management or related field

Minimum 8 years experience in Change Management/transformation environments

Job description

Fresenius Medical Care seeks an experienced Change & Program Manager to lead organizational change across strategic transformation initiatives within a global services framework. You will drive adoption, stakeholder alignment, leadership engagement, and effective communication across matrixed teams to ensure sustainable outcomes.

You will partner with HR, Communications, and business leaders to ensure changes are delivered and embraced, with a proactive, strategic mindset and strong facilitation