Global Billing & Operations Transformation Leader

State Street; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Flexible work-life support

Paid volunteer days

Vibrant employee networks

Job summary

State Street is seeking an Assistant Vice President for Global Billing & Operations in the Philippines. This leadership role focuses on transforming the global billing function within the delivery framework, ensuring scalable, compliant operations aligned with enterprise goals, and driving platform transformation across regions.

The AVP will lead end-to-end revenue cycle activities, oversee governance and service delivery, and shape change initiatives while building cross-functional

Qualifications

• Master’s degree in Business Administration, Finance, or related field (preferred).
• 10+ years of experience in billing, finance operations, or global delivery, senior leadership in BFSI preferred.
• Proven experience managing global or offshore delivery operations at scale.
• Excellent leadership, strategic thinking, stakeholder management, and change leadership skills.

Responsibilities

• Lead global billing operations within the BFSI domain, ensuring accuracy, compliance, and timely invoicing.
• Define and drive the roadmap for platform migration and process modernization across all regions.
• Champion digital transformation initiatives, including conversion to the end-state billing platform and automation of key processes.
• Oversee high-level operations tied to the revenue cycle, including billing governance and service delivery excellence.
• Result-oriented with an ownership and accountability mindset.
• Drive pay for performance and culture of performance differentiation.
• Executive presence, managing with influence across stakeholder groups regionally and globally.
• Embed risk excellence culture across the teams.
• Encourage and drive a culture of change and ideation.
• Lead/drive commercial acumen – review of cost/budgets.
• Take accountability of end-to-end outcomes as an enterprise, collaborating across functions.

Skills

Leadership

Stakeholder management

Change leadership

Financial operations

Global delivery

Education

Master’s degree in Business Administration

Job description

State Street is seeking an Assistant Vice President for Global Billing & Operations in the Philippines. This leadership role focuses on transforming the global billing function within the delivery framework, ensuring scalable, compliant operations aligned with enterprise goals, and driving platform transformation across regions.

The AVP will lead end-to-end revenue cycle activities, oversee governance and service delivery, and shape change initiatives while building cross-functional