Global Background Verification Specialist (AI‑Enabled)

SAP SE; Manila; On-site; PHP 350,000 - 700,000; Full time

Job summary

SAP SE is seeking a Background Verification Associate to support pre‑employment screening across the APAC region. You will partner with candidates, hiring managers, HR, Legal, and external vendors to ensure timely, compliant verification completion.

You will help manage operations, participate in projects, and support digital and AI‑driven methods to improve processes and stakeholder experience within a global team.

Qualifications

• Experience or strong interest in Background Verification, Recruiting Operations, HR, Compliance, Risk Management, or similar fields.
• Experience in customer-focused service delivery or shared services is a plus.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Ability to follow established processes while adapting to changing needs.
• Exposure to HR systems, case management tools, or reporting platforms is a plus.
• Interest in digital skills and AI-enabled tools.

Responsibilities

• Initiate and manage pre-employment background verification checks per policies and regulatory requirements.
• Review, assess, and evaluate background verification results for accuracy and compliance.
• Investigate discrepancies with candidates, hiring managers, HR, Legal, and external vendors as needed.
• Build and maintain relationships with internal stakeholders and external service providers.
• Own assigned process activities and support topics under guidance of seniors.
• Suggest process improvements to enhance effectiveness and stakeholder experience.
• Develop proficiency in AI-enabled tools and digital technologies to boost productivity and quality.
• Navigate SAP applications and other platforms, collaborating in a global virtual team.

Skills

Background verification

HR service delivery

Compliance

Analytical thinking

Attention to detail

Communication

Digital skills

English proficiency

Tools

SAP applications

Vendor portals

Reporting tools

AI-enabled tools

Job description

SAP SE is seeking a Background Verification Associate to support pre‑employment screening across the APAC region. You will partner with candidates, hiring managers, HR, Legal, and external vendors to ensure timely, compliant verification completion.

You will help manage operations, participate in projects, and support digital and AI‑driven methods to improve processes and stakeholder experience within a global team.