Global Audit Operations & Process Improvement Lead

RecruitNest Consulting; Cebu City; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

RecruitNest Consulting is seeking a Senior Audit Manager to lead global audit operations across Asia, Europe, and the Americas. You will manage audit teams, oversee daily operations, and drive process improvements to boost efficiency and service quality.

This role requires strong people management and stakeholder collaboration in a fast-paced, international setting. The position is fully onsite in Cebu, Philippines, with weekday hours and mid/night shifts, and reports to senior leadership.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of managerial experience in international logistics or BPO.
• Experience mentoring teams and managing operations.
• Experience leading process improvement initiatives and projects.
• Knowledge of process improvement tools and methodologies.
• Lean Six Sigma certification is a plus.

Responsibilities

• Lead and manage audit teams supporting clients across Asia, Europe, and the Americas.
• Oversee day-to-day audit operations and ensure KPI and service level targets are met.
• Monitor team performance and analyze data to identify gaps and opportunities.
• Drive process improvement, standardization, and automation across audit operations.
• Identify opportunities to simplify manual processes, reports, and tasks.
• Ensure effective resource utilization and timely completion of deliverables.
• Act as escalation point for client, carrier, and audit concerns.
• Mentor and coach team members; facilitate performance sessions.
• Manage CAPA and ensure timely actions; create SOPs and process docs.

Skills

People management

Stakeholder management

Process improvement

Team leadership

Data analysis

Education

Bachelor's Degree in Accountancy, Finance, Business, or related field

Lean Six Sigma Green Belt or Black Belt (certification)

Job description

RecruitNest Consulting is seeking a Senior Audit Manager to lead global audit operations across Asia, Europe, and the Americas. You will manage audit teams, oversee daily operations, and drive process improvements to boost efficiency and service quality.

This role requires strong people management and stakeholder collaboration in a fast-paced, international setting. The position is fully onsite in Cebu, Philippines, with weekday hours and mid/night shifts, and reports to senior leadership.