Global Audit Ops Lead – Process Excellence

RecruitNest Consulting; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

RecruitNest Consulting is seeking a Senior Audit Manager to join our client's team and lead global audit operations across Asia, Europe, and the Americas. You will manage audit teams, oversee day-to-day operations, monitor performance, and drive process improvements to enhance efficiency and service quality.

The role requires strong people management, stakeholder engagement, and the ability to deliver results in a fast-paced, international setting. Immediate start is preferred.

Qualifications

• Bachelor's Degree in Accountancy, Finance, or related field.
• At least 3 years of managerial experience in international logistics or BPO.
• Experience mentoring teams and strong people management skills.
• Experience overseeing operations and leading process-improvement initiatives.
• Knowledge of process improvement tools and methodologies.
• Lean Six Sigma Green Belt or Black Belt certification is an advantage.
• Strong customer service and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Can start immediately, if possible.

Responsibilities

• Lead and manage audit teams supporting clients across Asia, Europe, and the Americas.
• Oversee day-to-day audit operations and ensure teams meet KPI and service level targets.
• Monitor team performance and analyze operational data to identify gaps and opportunities for improvement.
• Drive process improvement, standardization, and automation initiatives across audit operations.
• Identify opportunities to simplify manual processes, reports, and tasks using available systems and tools.
• Ensure effective resource utilization, workflow management, and timely completion of operational deliverables.
• Act as an escalation point for client, carrier, and audit-related concerns.
• Mentor and coach team members to improve performance and promote continuous improvement.
• Facilitate training sessions on performance management, processes, and available tools.
• Manage CAPA and ensure actions are completed on time.
• Create and maintain SOPs, work instructions, and process documentation.
• Conduct performance reviews and provide coaching and direction to direct reports.
• Support audit reviews, team meetings, and initiatives focused on operational excellence and service delivery.

Skills

People management

Customer service

Stakeholder management

Multitasking

Education

Bachelor's Degree in Accountancy/Finance/Business

Lean Six Sigma Green Belt or Black Belt

Job description

RecruitNest Consulting is seeking a Senior Audit Manager to join our client's team and lead global audit operations across Asia, Europe, and the Americas. You will manage audit teams, oversee day-to-day operations, monitor performance, and drive process improvements to enhance efficiency and service quality.

The role requires strong people management, stakeholder engagement, and the ability to deliver results in a fast-paced, international setting. Immediate start is preferred.