Global AR Specialist - Collections & Account Ownership

Satellite Office; Metro Manila; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Competitive Salary

Collaborative environment

Learning and development opportunities

Stable international organization

Job summary

Satellite Office in Manila is seeking an experienced Collections professional to manage a portfolio of customer accounts, follow up on invoices, and negotiate payment arrangements. The role requires strong English communication and ERP experience, with a focus on accuracy and independent work.

You will collaborate with Finance, Operations, Sales, and Customer Service to resolve billing issues and improve portfolio performance, supporting an international organization.

Qualifications

• At least 3 years of experience in Collections, Accounts Receivable, Credit Control, or a similar role.
• Experience managing customer accounts and collections activities.
• Strong communication and negotiation skills.
• Experience using ERP systems.
• Excellent written and verbal English.
• Strong attention to detail and ability to work independently.
• Intermediate Excel skills.

Responsibilities

• Manage a portfolio of customer accounts.
• Build and maintain strong customer relationships while following up on outstanding invoices.
• Negotiate payment arrangements and work toward successful account resolution.
• Investigate billing and invoice disputes in partnership with internal stakeholders.
• Monitor aged receivables and identify accounts that require escalation.
• Maintain accurate customer records and payment information.
• Prepare collection reports and provide visibility on portfolio performance.
• Collaborate with Finance, Operations, Sales, and Customer Service teams to resolve issues and improve outcomes.

Skills

Communication

Negotiation

Attention to detail

Independent worker

Excel

Tools

ERP systems

Job description

Satellite Office in Manila is seeking an experienced Collections professional to manage a portfolio of customer accounts, follow up on invoices, and negotiate payment arrangements. The role requires strong English communication and ERP experience, with a focus on accuracy and independent work.

You will collaborate with Finance, Operations, Sales, and Customer Service to resolve billing issues and improve portfolio performance, supporting an international organization.