Gift Registry Lead: Elevate Gifting & Guest Experience

The SM Store; Olongapo; On-site; PHP 300,000 - 420,000; Full time

Job summary

The SM Store in the Philippines is seeking a Gift Registry and Gifting Services Supervisor. You will lead gifting services from event registration to gift wrapping, on-ground and online, to drive sales and guest loyalty.

You will oversee day-to-day operations, monitor GR sales achievement, generate reports, and handle customer complaints. The ideal candidate holds a bachelor's degree in business and has at least 3 years of related experience.

Qualifications

• Bachelor's degree in business or related field.
• At least 3 years of experience in a related role.

Responsibilities

• Manage the Day-to-Day Operation.
• Monitor Gift Registry (GR) Sales Achievement.
• Generate Reports.
• Handle Customer Complaint.

Skills

Team Leadership

Customer Service

Inventory Management

Conflict Resolution

Communication Skills

Time Management

Sales Strategy

Training Development

Problem Solving

Education

Bachelor's Degree (Business)

Job description

The SM Store in the Philippines is seeking a Gift Registry and Gifting Services Supervisor. You will lead gifting services from event registration to gift wrapping, on-ground and online, to drive sales and guest loyalty.

You will oversee day-to-day operations, monitor GR sales achievement, generate reports, and handle customer complaints. The ideal candidate holds a bachelor's degree in business and has at least 3 years of related experience.