Customer Experience & Operations Supervisor

SM Store; Pasay; On-site; PHP 300,000 - 420,000; Full time

Job summary

SM Store in Pasay, Philippines is seeking a capable supervisor to run daily department operations and oversee back-end tasks for Customer Service and Prestige Lounge areas when applicable. The role focuses on managing customer interactions, supervising staff, and ensuring efficient operations.

The ideal candidate has a Bachelor's degree (preferably in business) and at least 3 years of related experience, with a strong eye for inventory control and cost management.

Qualifications

• Bachelor's degree in business or related field.
• At least 3 years of related experience.
• Strong focus on inventory control and cost management.

Responsibilities

• Run daily department operations.
• Oversee back-end tasks for Customer Service and Prestige Lounge areas when applicable.
• Manage customer interactions and supervise staff to ensure smooth operations.

Skills

Customer service

Staff supervision

Inventory control

Education

Bachelor's degree in business

Job description

SM Store in Pasay, Philippines is seeking a capable supervisor to run daily department operations and oversee back-end tasks for Customer Service and Prestige Lounge areas when applicable. The role focuses on managing customer interactions, supervising staff, and ensuring efficient operations.

The ideal candidate has a Bachelor's degree (preferably in business) and at least 3 years of related experience, with a strong eye for inventory control and cost management.