GHL Retention & Referral Specialist - Contractor

Sagan Recruitment; Philippines; On-site; PHP 701,000 - 841,000; Full time

Job summary

Sagan Recruitment is seeking a warm, detail-oriented Customer Retention & GHL Specialist to own the customer relationship in the crucial window after a job is completed. You will make outbound calls to recent customers, capture reviews at peak goodwill, and introduce the referral program.

This junior, execution-focused role requires hands-on GoHighLevel experience, the ability to adjust sequences, and strong written English.

Qualifications

• Clear, warm phone presence for direct homeowner calls.
• Ability to follow multi-step cadences with tact and persistence.
• Hands-on experience building GoHighLevel templates and sequences.

Responsibilities

• Post-Job Review & Referral Calls to recent customers and request reviews.
• Follow-Up Cadence with multi-touch reminders.
• Retention Campaign Execution via GHL workflows.
• Referral Tracking of leads from calls/texts/emails.
• GHL Workflow Support, creating pipelines and templates.
• Maintain accurate customer records and data hygiene.

Skills

Phone presence

GHL literacy

Written English

Execution mindset

Tools

GoHighLevel (GHL)

Job description

Sagan Recruitment is seeking a warm, detail-oriented Customer Retention & GHL Specialist to own the customer relationship in the crucial window after a job is completed. You will make outbound calls to recent customers, capture reviews at peak goodwill, and introduce the referral program.

This junior, execution-focused role requires hands-on GoHighLevel experience, the ability to adjust sequences, and strong written English.