General Virtual Assistant - Soc Med Content Creation

Hammerjack Pty Ltd; Philippines; Remote; PHP 190,000 - 363,000; Full time

Benefits offered by this job

Permanent work-from-home

Full-time employment

Salary based on skills and performance

Job summary

Hammerjack Pty Ltd is seeking a GENERAL VIRTUAL ASSISTANT to support digital marketing, project coordination and administrative tasks from home. The role involves creating social media content, managing calendars, and coordinating with clients and internal teams to meet deadlines.

You will work with AI tools to boost productivity, conduct market research, prepare reports, and assist with email and SMS campaigns.

Qualifications

• 1+ year of experience in digital marketing, project coordination, or marketing campaigns.
• Experience as a Virtual Assistant, CSR, or in BPO is an advantage.
• Excellent written and verbal English communication skills.
• Highly organized with strong time management and multitasking abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Attention to detail with high accuracy and reliability.
• Self-motivated and able to work independently with minimal supervision.
• Adaptable to changing priorities and business needs.

Responsibilities

• Develop clients' brand identity, messaging, and content strategy.
• Create, schedule, and publish engaging social media content across platforms.
• Manage social media calendars and ensure timely delivery.
• Monitor accounts and respond to comments/messages when needed.
• Plan and execute email and SMS campaigns, including content creation and reporting.
• Support website content updates and landing pages.
• Conduct market and industry research to identify trends and opportunities.
• Use AI tools to improve productivity and content creation.
• Continuously learn AI trends and best practices.

Skills

Digital marketing

Project coordination

Administrative support

Client communication

AI tools

Tools

Google Workspace

Microsoft Office

CRM systems

Canva

Adobe Photoshop

CapCut

AnyDesk

Slack

Discord

Job description

Join our team while working from the comfort of your home!

GENERAL VIRTUAL ASSISTANT - WITH SOCIAL MEDIA CONTENT CREATION

• Please provide your portfolio link on your CV/resume

Digital Marketing

• Develop clients brand identity, messaging, and content strategy.
• Create, schedule, and publish engaging social media content and other digital marketing assets across multiple platforms.
• Manage social media content calendars and ensure timely content delivery.
• Monitor social media accounts and respond to comments or messages when needed.
• Plan and execute email and SMS marketing campaigns, including content creation, scheduling, and performance reporting.
• Support website content updates, landing pages, and other digital marketing initiatives as assigned.
• Conduct market, competitor, and industry research to identify trends, content opportunities, and marketing recommendations.
• Utilize AI tools to improve productivity, content creation, research, and overall work efficiency.
• Continuously learn and adapt to emerging digital marketing trends, AI technologies, new tools, and industry best practices.

Project Coordination

• Coordinate with internal teams and clients to ensure tasks are completed on schedule.
• Monitor project progress and follow up with team members on pending deliverables.
• Prioritize tasks and organize project timelines.
• Prepare progress reports and status updates based on client requirements.
• Identify workflow bottlenecks and recommend process improvements.
• Document workflows, systems, and standard operating procedures (SOPs) for internal use.

Administrative & Client Support

• Respond to emails and phone calls when required.
• Organize calendars, schedule meetings, and coordinate appointments.
• Prepare presentations, reports, spreadsheets, and other business documents.
• Maintain organized digital files, records, and client documentation.
• Perform other administrative, operational, and client support tasks as assigned based on business needs.

Qualifications

• At least 1 year of experience in digital marketing, project coordination, or marketing campaign management.
• Experience as a Virtual Assistant, Customer Service Representative, or in the BPO industry is an advantage.
• Excellent written and verbal English communication skills.
• Highly organized with excellent time management and multitasking skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Keen attention to detail with a high level of accuracy.
• Self-motivated, proactive, and capable of working independently with minimal supervision.
• Adaptable to changing priorities, responsibilities, and business needs.
• Collaborative team player with a positive attitude and willingness to learn.
• Critical-thinking and problem-solving skills.
• Advanced computer skills with the ability to quickly learn new software and technologies.
• Strong understanding of social media platforms, digital marketing, and content management.
• Proficient in using AI tools (e.g., ChatGPT, Claude, Gemini, Sora, Midjourney, or similar platforms) to improve productivity and content creation.
• Familiarity with email marketing, SMS marketing, CRM systems, and project management tools is an advantage.
• Knowledgeable in Google Workspace (Docs, Sheets, Slides, Drive, Calendar) and/or Microsoft Office.
• Familiarity with cloud-based collaboration and communication tools (e.g., Google Workspace, Zoom, Slack, Discord).
• Basic knowledge of graphic design and video editing using tools such as Canva, Adobe Photoshop, CapCut, or similar applications.

Equipment Requirement

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM.
• Headset: Computer headset with noise-cancelling feature.
• Internet connection: Wired connection; minimum of 30 Mbps.
• Software: Microsoft Office & PDF reader, AnyDesk, Google Drive, Discord.

So, why join us

• Permanent work-from-home.
• Full-time and long-term employment.
• Basic Salary + government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, and attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients.
• Shift: Graveyard, Monday to Friday.
• Skills Assessment: 5 days.

Salary Package Structure

• Guaranteed Monthly Income: At least PHP 17,000
• Incentives: Up to PHP 15,500
• Total salary package: Up to 32,500

WE LOOK FORWARD TO WORKING WITH YOU!