General Sales and Service Engineer

Shanghai Oriental Import and Export; Manila; On-site; PHP 420,000 - 680,000; Full time

Job summary

Shanghai Oriental Import and Export in Manila is seeking a General Sales and Service Engineer who will promote products, assist clients with technical needs, and develop new business opportunities while delivering reliable after-sales support.

You will conduct client visits, prepare quotations, coordinate with internal teams, and ensure successful project execution for water treatment systems and related services.

Qualifications

• Bachelor’s degree in a technical field and relevant experience in sales or field service.
• Ability to understand technical specifications, drawings, manuals, and equipment requirements.
• Willingness to travel for client visits, fieldwork, site inspections, and installations.
• Excellent negotiation, presentation, and customer-service skills.
• Valid driver’s license and ability to operate motorcycles and cars as needed.

Responsibilities

• Promote and sell the company’s products, equipment, and services.
• Identify prospective clients and develop new business opportunities.
• Provide technical and sales support for water treatment systems and general merchandise.
• Coordinate with internal departments to ensure smooth project execution.
• Prepare quotations, proposals, presentations, and technical documentation.
• Conduct client visits and site inspections and present product demonstrations.
• Build strong relationships with clients and maintain ongoing servicing.

Skills

Technical sales experience

Field service

Project coordination

Water treatment systems knowledge

Communication skills

Driver's license

Education

Engineering degree (Mechanical / Electrical / Electronics / Industrial)

Job description

About the role

The General Sales and Service Engineer is responsible for promoting the company's products and services, assisting clients with technical requirements, developing new business opportunities, and providing reliable after-sales support. The role requires a motivated, technically skilled, and results-driven professional who can thrive under pressure and confidently handle demanding work environments.

Key responsibilities

• Promote and sell the company's products, equipment, and services
• Identify prospective clients and develop new business opportunities
• Provide technical and sales support for general merchandise products
• Handle sales, technical consultation, and client coordination for water treatment systems
• Support business development and client servicing for property management solutions
• Assess client requirements and recommend appropriate products, equipment, or services
• Prepare quotations, proposals, presentations, and technical documentation
• Conduct client visits, technical discussions, product presentations, and site inspections
• Build and maintain strong professional relationships with existing and prospective clients
• Coordinate with Procurement, Warehouse, Logistics, Technical, and other internal departments to ensure smooth project execution

About you

• Graduate of Mechanical Engineering, Electrical Engineering, Electronics Engineering, Industrial Engineering, or any related technical course
• A valid professional engineering license is an advantage but not required
• Preferably with experience in technical sales, equipment sales, field service, project coordination, or business development
• Knowledge of water treatment systems, pumps, electrical equipment, industrial machines, property management services, or general merchandise is an advantage
• Able to understand technical specifications, drawings, product manuals, and equipment requirements
• Excellent communication, negotiation, presentation, sales, and customer-service skills
• Resilient, patient, persistent, and capable of working effectively under pressure
• Willing to conduct client visits, fieldwork, site inspections, installation, and troubleshooting
• Must have a valid driver's license
• Must be able to drive a motorcycle and a four-wheel vehicle