General Manager - Resort Pre-Opening + On-Site Housing

sophia's garden resort; Philippines; On-site; PHP 725,000 - 949,000; Full time

Benefits offered by this job

On-site housing

Duty meals

HMO

Performance bonuses

13th-month pay

Relocation assistance

Job summary

Sophia’s Garden Resort in Coron, Palawan is seeking a hands-on General Manager to lead resort operations through pre-opening and relocation. The role partners with ownership to deploy operating systems, build teams, and deliver high-touch guest experiences from day one.

You will manage multi-department operations, budgets, and vendor relationships while relocating full-time to Palawan and driving ADR, occupancy, RevPAR, and service standards.

Qualifications

• At least 5 years in hotel or resort operations, including 2+ years in property/operations leadership.
• Proven multi-department operations experience (Rooms, F&B, Facilities) in boutique or mid-scale resort.
• Pre-opening launch experience or managing remote/island properties preferred.
• Experience deploying modern hospitality tech stacks (cloud PMS, channel managers, POS, spreadsheets).
• Excellent written and spoken English and Filipino.

Responsibilities

• Formulate and execute the pre-opening master plan, budgets, checklists, and SOPs for Rooms, FOH, BOH, Housekeeping, and Security.
• Oversee configuration and rollout of cloud PMS, channel managers, POS, and guest messaging platforms.
• Manage handover inspections, OS&E/FF&E setups, and initial stock procurement.
• Run service trials and simulated operations before commercial arrivals.

Skills

Hotel operations

Operations management

Pre-opening experience

Hospitality technology

Communication (English/Filipino)

Leadership

Relocation willingness

Tools

Cloud PMS

Channel managers

POS systems

Spreadsheets

Job description

Sophia’s Garden Resort in Coron, Palawan is seeking a hands-on General Manager to lead resort operations through pre-opening and relocation. The role partners with ownership to deploy operating systems, build teams, and deliver high-touch guest experiences from day one.

You will manage multi-department operations, budgets, and vendor relationships while relocating full-time to Palawan and driving ADR, occupancy, RevPAR, and service standards.