General Manager

SYSGEN RPO; Cebu City; On-site; PHP 892,800 - 1,339,200; Full time

Job summary

SYSGEN RPO is looking for a General Manager to lead operations in cold chain logistics in Cebu City. The role is critical in overseeing transportation, warehousing, and inventory management while ensuring compliance and operational excellence.

The ideal candidate will have significant managerial experience in cold chain logistics and a strong understanding of regulatory requirements. You will lead a high-performing team and develop strategies to maintain the company's position as a leader in the industry.

Qualifications

• At least 10 years of managerial experience in logistics.
• Proven experience in cold chain logistics for at least 5 years.
• Strong understanding of regulatory requirements and quality management.

Responsibilities

• Develop and execute long-term strategies for cold chain logistics.
• Oversee transportation, warehousing, and inventory management.
• Manage budgets, forecasts, and financial performance of operations.

Skills

Deep industry expertise

Excellent communication

Strategic thinking

Analytical skills

Technology savvy

Education

Bachelor's / Master's Degree in logistics, supply chain management, business administration, or engineering

Tools

Microsoft Office Suite

ERPs

Job description

We are seeking a dynamic and results-driven General Manager to lead our cold chain logistics operations across transportation, warehousing, and inventory management. This role is ideal for a proven leader with deep industry expertise, strong business acumen, and the vision to drive operational excellence while ensuring product integrity and compliance.

As General Manager, you will shape strategy, lead a high-performing team, and strengthen client relationships—directly influencing the company’s growth and market leadership in the cold chain sector.

Key Responsibilities

Strategic Leadership

• Develop and execute long-term strategies to strengthen cold chain logistics operations.
• Partner with executive leadership to align operational goals with overall business objectives.
• Champion innovation, safety, and continuous improvement across the organization.

Operational Excellence

• Oversee transportation, warehousing, and inventory management with a focus on compliance, safety, and efficiency.
• Establish and monitor KPIs, driving process improvements that reduce costs and enhance service delivery.
• Implement best practices in cold storage and refrigerated transport.

Client & Market Growth

• Build and maintain strong relationships with key clients and industry stakeholders.
• Collaborate with commercial teams to identify new opportunities and expand market presence.
• Ensure customer satisfaction by addressing needs proactively and delivering exceptional service.

Regulatory & Quality Compliance

• Ensure all operations meet or exceed regulatory, licensing, and certification requirements.
• Maintain quality management systems and uphold product integrity throughout the cold chain.

Financial & Business Management

• Manage budgets, forecasts, and financial performance of cold chain operations.
• Drive profitability through cost optimization and operational efficiency.
• Recruit, mentor, and lead a team of logistics professionals.
• Foster a culture of accountability, collaboration, and professional growth.
• Conduct regular performance reviews and provide coaching for continuous development.

Technology & Innovation

• Leverage new technologies to improve tracking, monitoring, and reporting capabilities.
• Drive digital transformation initiatives that strengthen competitiveness.

Skills and Qualifications

• Bachelors / Masters Degree in logistics, supply chain management, business administration, engineering, or a related field (Master’s degree preferred)
• Managerial experience of at least 10 years AND proven experience (ideally 5+ years) in cold chain logistics, with a strong understanding of temperature-controlled storage, transportation, and distribution processes
• Demonstrated success in a leadership role within the logistics industry and with high integrity
• Strong understanding of regulatory requirements and quality management systems
• Excellent communication, negotiation, and interpersonal skills
• Strategic thinker with the ability to make sound decisions in a dynamic environment
• Meticulous and possesses good analytical and problem-solving skills
• Technology savvy and well versed with digital solutions (Microsoft Office Suite) and ERPs