GenAI Compliance Programs & Ops Associate

Scale AI; Mexico; On-site; MXN 360,000 - 480,000; Full time

Job summary

Scale AI is seeking a GenAI Compliance Operations & Programs Associate to serve as a key execution partner, embedding compliance into delivery workflows and coordinating with Legal. You will own execution, triage risks, and help standardize controls across fast-moving teams in Mexico.

The role emphasizes operational ownership, ambiguous environments, and close collaboration with Legal, Ops, Product, and Engineering to manage data sensitivity, privacy, and copyright considerations.

Qualifications

• 1-3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
• Must be local to Mexico with advanced English speaking skills
• Bachelor’s degree required; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
• Direct experience supporting or operating within GenAI/AI delivery workflows strongly preferred.
• Working knowledge of basic legal/compliance concepts (privacy, copyright, data handling).
• Proven ability to triage, prioritize, and manage high-volume workflows.
• Strong cross-functional collaboration skills, especially with Legal, Ops, Product, and Engineering.
• Experience with data tools and dashboards (e.g., Redash or similar).
• Basic understanding of SQL (e.g., able to build and run basic queries).
• High attention to detail and strong operational follow-through.

Responsibilities

• Manage end-to-end compliance review workflows for GenAI projects with Engagement Management and Delivery.
• Evaluate incoming work for compliance risk signals; triage and prioritize requests for Legal based on risk, scope and timelines.
• Partner with Engagement Management to translate and execute risk mitigation at project and customer level.
• Ensure Legal receives clear, structured and actionable context; coordinate reviewers across Legal and internal teams.
• Identify workflow friction points and contribute to improving processes, templates, and prioritization frameworks.
• Maintain dashboards to track throughput, bottlenecks, SLAs, and risk trends.
• Support Engineering and Ops in developing scalable risk mitigation solutions.
• Monitor adoption and effectiveness; elevate gaps or risks as needed.
• Support audit readiness activities including evidence collection and documentation.
• Assist in preparing audit packages and tracking readiness milestones.
• Support audit remediation efforts and follow-through.
• Manage day-to-day access governance across systems and sensitive datasets; perform quarterly access reviews.
• Enforce and standardize permissions and operational controls; flag anomalies for escalation.

Skills

Compliance

GenAI delivery

Cross-functional

Data dashboards

Education

Bachelor’s degree

Tools

Redash

SQL

Job description

Scale AI is seeking a GenAI Compliance Operations & Programs Associate to serve as a key execution partner, embedding compliance into delivery workflows and coordinating with Legal. You will own execution, triage risks, and help standardize controls across fast-moving teams in Mexico.

The role emphasizes operational ownership, ambiguous environments, and close collaboration with Legal, Ops, Product, and Engineering to manage data sensitivity, privacy, and copyright considerations.