GDS TS - L&D Hub - Canada - Learning Deployment Specialist - Senior Associate 1 1 1

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 1,841,620 - 3,069,367; Full time

Benefits offered by this job

Medical coverage

Defined contribution pension plan

Paid days off

Job summary

Ernst & Young Advisory Services Sdn Bhd is seeking a motivated Assurance Learning Coordinator in Taguig. You will coordinate service line learning logistics, working alongside Learning Services Specialists to manage schedules and class setups.

This role demands strong project management skills, attention to detail, and proficiency in tools like Zoom and Excel. Enjoy competitive compensation and a comprehensive benefits package.

Qualifications

• Experience in managing conference logistics or program deployment.
• Bilingual candidates appreciated.
• Strong analytical and organizational skills.

Responsibilities

• Coordinate logistics for service line learning.
• Support Learning Services Specialist with data and scheduling.
• Ensure CE credits are awarded and compliance tracked.

Skills

Project management

Communication

Excel proficiency

Zoom and Teams expertise

Attention to detail

Interpersonal skills

Tools

Learning Management Systems (LMS)

Office 360

SharePoint

Job description

Location: Taguig

Other locations: Primary Location Only

Date: 1 Jul 2026

Requisition ID: 1719916

Assurance Learning Coordinator - Job Grade 5

Position description

The Learning Coordinator (LC) is responsible for the coordination and logistics of service line learning. This role works closely with the Learning Services Specialist (LSS) and Learning Leader (LL) to provide agreed‑upon support for all classes.

Your key responsibilities

Learner administration

• Identifying target learners and forecasting the number of classes, participants, deployment modality (e.g., Virtual Instructor‑led Training, classroom, eLearning, webcast), timing and session counts and general course planning.
• Support the LSS with data required to finalize learning calendar, schedule participants.
• Ensure sessions are scheduled with producers and production technologies (i.e.: Zoom link for sessions) as necessary.
• Work across teams to update and manage rosters to ensure schedules are kept current of any changes.
• Support the LSS in the curation of level‑based eLearning programs, including opening programs in SuccessFactors and scheduling of webcasts as required.
• Prepare size and set‑up of classrooms needed to support classes (participant materials, polling questions, breakout rooms).
• Ensure award of CE credits.
• Track and follow up with classroom training no‑shows and missed time attestations.
• Create and manage learning compliance tracking.
• Address ad‑hoc learner inquiries, liaising with LSSs & LL when necessary.
• Participate in weekly status update meetings with LSSs & LL.
• Assist with TD&L working groups, projects and deployment as needed.
• Produce VILT sessions and Teams Live Webcasts.

Learning Management System (LMS)

• Set up courses and classes within the LMS, including attendance tracking.
• Support and onboard other team members as required.
• Monitor continuing Education (CE) compliance.
• Update and manage rosters, manage waitlists, cancellations, etc.
• Pull consumption and learning history reports.

Virtual learning Producer

• Experience with virtual platforms such as Zoom, Teams, etc. required.
• Admit participants, track and monitor attendance and note absences/no‑shows.
• Draft producer guides for new learning sessions.
• Create and manage Polls, Breakout Rooms and Whiteboard.
• Monitor Chat.

Facilitator support

• Assist the LSS with the administration of the facilitator management tool, including recognition.
• Available and accessible to facilitator for troubleshooting and support prior to, during and after class.
• Distribute evaluation summary reports to facilitators post session.
• Create evaluation summary reports and distribute to LL for program debrief.

Budget

• Gather / compile preliminary information for budgets and review with LSS & Learning Leader.
• Review invoices and ensure accuracy before sending for approvals and payment.
• Support LSS in compiling monthly learning accruals for areas of responsibility and advise Learning Leader if any accruals are needed.

Skills and attributes for success

• Experience in managing conference logistics, program deployment or project management.
• Proficient in Outlook.
• Proficient in Excel (filters, vlookups, pivot tables or Power Query).
• Proficient in Zoom, MS Teams, SharePoint and Office 360.
• Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset.
• Strong attention to detail and impeccable communication skills.
• Strong analytical, organizational and project management skills.
• Great interpersonal skills and ability to build and maintain trusted relationships.
• Willingness to work in a team environment.
• Ability to manage multiple priorities independently during peak times.
• Ability to take initiative and think through next steps / prioritize items to complete.
• Bilingual candidate appreciated.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What working at EY offers

We offer a competitive compensation package with performance‑based rewards and a comprehensive benefits suite including medical, prescription drug and dental coverage, a defined contribution pension plan, a vacation policy, paid days off, statutory holidays and additional programs designed to support physical, financial and social well‑being.

• Support and coaching from some of the most engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

This position may require overtime during peak times.