GDS TS - L&D Hub - Canada - Learning Deployment Specialist - Senior Associate 1

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Medical coverage

Pension plan

Vacation policy

Job summary

Ernst & Young Advisory Services Sdn Bhd is seeking an Assurance Learning Coordinator in Taguig. This role is crucial for coordinating learning logistics and delivery across EY’s service lines. Candidates with experience in project management and strong interpersonal skills will excel.

The position offers comprehensive benefits, including medical coverage and a pension plan, ensuring a supportive work environment. Join EY to develop your skills in a flexible setting.

Qualifications

• Experience in managing conference logistics or project management.
• Strong analytical and organizational skills.
• Bilingual candidates are appreciated.

Responsibilities

• Coordinate service line learning logistics and administration.
• Support learning delivery across EY’s Consulting and other service lines.
• Prepare and manage learning sessions effectively.

Skills

Project Management

Communication skills

Attention to detail

Organizational skills

Proficiency with Excel

Tools

Zoom

MS Teams

SuccessFactors

Job description

Location: Taguig

Other locations: Primary Location Only

Date: 17 May 2026

Requisition ID: 1707482

Assurance Learning Coordinator

Job Grade 5

The opportunity

EY is a global provider of assurance and other professional services. This role supports learning delivery across EY’s Consulting and other service lines.

Position description

The Learning Coordinator (LC) is responsible for the coordination and logistics of service line learning. This role works closely with the Learning Services Specialist (LSS) and Learning Leader (LL) to provide agreed‑upon support for all classes.

Your key responsibilities

Learner administration

• Identify target learners and forecast number of classes, participants, deployment modality and session counts.
• Support the LSS with data required to finalize learning calendar and schedule participants.
• Ensure sessions are scheduled with producers and production technologies (e.g., Zoom link).
• Work across teams to update and manage rosters to keep schedules current.
• Support the LSS in curating level‑based eLearning programs, including opening programs in SuccessFactors and scheduling webcasts.
• Prepare classroom size and set‑up, including participant materials, polling questions, breakout rooms.
• Ensure award of CE credits.
• Track and follow up with classroom training no‑shows and missed time attestations.
• Create and manage learning compliance tracking.
• Address ad‑hoc learner inquiries, liaising with LSSs & LL when necessary.
• Participate in weekly status update meetings with LSSs & LL.
• Assist with TD&L working groups, projects and deployment as needed.
• Produce VILT sessions and Teams Live Webcasts.

Learning Management System (LMS)

• Set up courses and classes within the LMS, including attendance tracking.
• Support and onboard other team members as required.
• Monitor continuing education compliance.
• Update and manage rosters, manage waitlists, cancellations, etc.
• Pull consumption and learning history reports.

Virtual learning producer

• Experience with virtual platforms such as Zoom, Teams required.
• Admit participants, track attendance and note absences/no‑shows.
• Draft producer guides for new learning sessions.
• Create and manage polls, breakout rooms and whiteboard.
• Monitor chat.

Facilitator support

• Assist the LSS with administration of the facilitator management tool, including recognition.
• Be available and accessible to facilitators for troubleshooting and support prior to, during and after class.
• Distribute evaluation summary reports to facilitators post session.
• Create evaluation summary reports and distribute to LL for program debrief.

Budget

• Gather / compile preliminary information for budgets and review with LSS & Learning Leader.
• Review invoices and ensure accuracy before sending for approvals and payment.
• Support LSS in compiling monthly learning accruals for areas of responsibility and advise Learning Leader if any accruals are needed.

Skills and attributes for success

• Experience in managing conference logistics, program deployment or project management.
• Proficient in Outlook, Excel (filters, vlookups, pivot tables or Power Query) and Zoom, MS Teams, SharePoint, Office 365.
• Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset.
• Strong attention to detail and impeccable communication skills.
• Strong analytical, organizational and project management skills.
• Great interpersonal skills and ability to build and maintain trusted relationships.
• Willingness to work in a team environment.
• Ability to manage multiple priorities independently during peak times.
• Ability to take initiative and think through next steps / prioritize items to complete.
• Bilingual candidate appreciated.

This position may require overtime during peak times.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What working at EY offers

We offer a competitive compensation package and a comprehensive Total Rewards package, including:

• Support and coaching from experienced colleagues.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Benefits also include medical, prescription drug and dental coverage, a defined contribution pension plan, a vacation policy with firm‑paid days, statutory holidays, paid personal days and a range of programs supporting physical, financial and social well‑being.

Equal Opportunity Employer – All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, or any other protected characteristic.