Game Content Operations & Merchandising Specialist

Q2 HR Solutions; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Q2 HR Solutions is seeking a Gaming Content Operations Specialist to organize and optimize game categories on our online gaming platform. You will enhance discovery, visibility, and player engagement through data-driven content management and localized promotions.

In this role you will collaborate with Marketing, Product, CRM, Design and Operations to roll out new categories and campaigns, analyze performance, and continuously improve the user experience across markets.

Qualifications

• Bachelor's degree in any relevant field.
• At least 2 years of experience in gaming operations, category management, content operations, e-commerce merchandising, or a related field.
• Good understanding of online gaming products, digital platforms, and user behavior.
• Experience in content organization, digital merchandising, game ranking, or promotional campaigns.
• Strong analytical and problem-solving skills, with proficiency in Microsoft Excel and data analysis tools.
• Excellent communication, organizational, and coordination skills.
• Fluent in both English and Filipino.

Responsibilities

• Manage and optimize game categories based on player preferences, market trends, and performance.
• Organize and maintain gaming content to improve navigation and user experience.
• Develop effective category structures that make games easier for players to discover.
• Plan and execute game merchandising strategies, promotional displays, and featured game collections.
• Monitor game performance and optimize rankings, visibility, and recommendations.
• Manage game tags and classifications to improve content organization and discoverability.
• Develop engaging gaming campaigns based on local trends, player interests, holidays, and special events.
• Create themed game collections and promotional showcases to encourage player engagement.
• Collaborate with Marketing and Design teams to support campaign execution.
• Track category performance, including traffic, clicks, conversions, and user engagement.
• Analyze player behavior and identify opportunities to improve game discovery and platform performance.
• Provide data-driven recommendations for category and content optimization.
• Work closely with Product, CRM, Marketing, Design, and Operations teams.
• Coordinate the rollout of new gaming categories, promotional activities, and platform initiatives.
• Support continuous improvements to gaming content and user experience.

Skills

Excel

Data analysis

Education

Bachelor's degree

Job description

Q2 HR Solutions is seeking a Gaming Content Operations Specialist to organize and optimize game categories on our online gaming platform. You will enhance discovery, visibility, and player engagement through data-driven content management and localized promotions.

In this role you will collaborate with Marketing, Product, CRM, Design and Operations to roll out new categories and campaigns, analyze performance, and continuously improve the user experience across markets.