Fund Servicing & Operations Analyst

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines is seeking a Fund Servicing Associate I to support fund accounting and administration activities, executing transactions and maintaining accurate records. You'll collaborate with operations and finance to resolve questions and ensure timely processing.

The role emphasizes listening, clear communication, and proposing process improvements to boost efficiency and resiliency, with opportunities to grow skills in a supportive, team-oriented environment.

Qualifications

• Strong written and verbal communication skills
• Active listening and effective questioning to clarify needs
• Ability to gather requirements and deliver solutions
• Experience building productive relationships with peers and stakeholders
• Ability to identify and implement process improvements for efficiency and resiliency

Responsibilities

• Execute routine fund servicing transactions accurately and in accordance with policies and controls.
• Partner with operations and finance stakeholders to support timely processing and resolve servicing items.
• Maintain clear documentation and provide updates to stakeholders for transparency and tracking.
• Identify opportunities to improve current working methods and support implementation of process enhancements.
• Apply active listening and questioning techniques to understand requests and deliver appropriate solutions.

Skills

Communication skills

Active listening

Questioning techniques

Relationship building

Attention to detail

Job description

JPMorgan Chase & Co. in the Philippines is seeking a Fund Servicing Associate I to support fund accounting and administration activities, executing transactions and maintaining accurate records. You'll collaborate with operations and finance to resolve questions and ensure timely processing.

The role emphasizes listening, clear communication, and proposing process improvements to boost efficiency and resiliency, with opportunities to grow skills in a supportive, team-oriented environment.