Fully Remote Account Manager (Promotional Products)

Delegate CX; Metro Manila; Remote; PHP 558,000 - 614,000; Full time

Benefits offered by this job

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Government mandated benefits employer–

Internet stipends upon regularization

HMO Coverage upon regularization

PTO credits and service incentiveLeave

Major spring and winter company live

Monthly employee appreciation virtuals

Company-provided career skills traint"

A company culture focused on your grow

Job summary

DCX Client Services in the Philippines is seeking a Home-Based Junior Account Manager to join our growing team handling US client projects. This full-time role requires meticulous attention to detail, excellent English communication, and the ability to manage multiple projects and deadlines.

You will oversee project scopes, budgets, timelines, and vendor negotiations, create opportunities, maintain client data in ERP, and foster strong relationships with clients and suppliers.

Qualifications

• College degree in Marketing, Business Administration, or related field.
• 1-3 years of proven work experience as Account Manager or similar role.
• Experience in promotional products is a plus

Responsibilities

• Oversee all aspects of client projects, including understanding project scope, customer budget, timelines, order entry, and vendor negotiations.
• Create opportunities, product presentations, and manage customer information, tasks, and order details within the ERP system
• Build and maintain strong relationships with clients and vendors, ensuring smooth project execution and repeat business.
• Manage multiple clients and projects simultaneously, meeting deadlines in a fast-paced environment.
• Deliver exceptional client experiences and ensure high-quality project outcomes.
• Source impactful products that align with client needs and branding goals. Attend vendor meetings to stay informed of industry trends and product offerings.
• Participate in ongoing training sessions to enhance sales growth and knowledge.
• Accurately document, manage, and report activities within the ERP system
• Support in nurturing long-term customer relationships to encourage repeat business.

Skills

English proficiency

Client-facing

Multi-tasking

Detail-oriented

Deadline-driven

Education

Marketing degree

Business Administration

Tools

ERP system

Microsoft Office

Google Suite

Job description

Number of Openings: 1

Hiring Priority: Active Hiring

The DCX Client Services - Home-Based Junior Account Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

REQUIRED CORE COMPETENCIES

• Highly proficient communicator in both spoken and written English

• Excellent client-facing and internal communication skills

• Possesses strong multi-tasking and prioritization skill sets

• Extremely detail-oriented

• Have a proven history of meeting deadlines
  

WHAT YOU WILL DO

• Oversee all aspects of client projects, including understanding project scope, customer budget, timelines, order entry, and vendor negotiations.

• Create opportunities, product presentations, and manage customer information, tasks, and order details within the ERP system

• Build and maintain strong relationships with clients and vendors, ensuring smooth project execution and repeat business.

• Manage multiple clients and projects simultaneously, meeting deadlines in a fast-paced environment.

• Deliver exceptional client experiences and ensure high-quality project outcomes.

• Source impactful products that align with client needs and branding goals. Attend vendor meetings to stay informed of industry trends and product offerings.

• Participate in ongoing training sessions to enhance sales growth and knowledge.

• Accurately document, manage, and report activities within the ERP system

• Support in nurturing long-term customer relationships to encourage repeat business.

WHAT WE LOOK FOR

• Education: College degree in Marketing, Business Administration, or any related field.

• Experience:

  • 1-3 years of proven work experience as Account Manager or similar role.

  • Experience in promotional products is a plus

• Language Proficiency: Strong English communication skills, written and verbal.

• Work Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • ERP system experience preferred.

  • Strong organizational and project management skills.

• Industry Specific Software/Knowledge:

  • Strong understanding of formal project management methodologies.

  • Highly organized and able to multitask and oversee several projects simultaneously.

  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)

  • Proficient with Google suite (Google sheets, Gmail etc.)

WHAT WE OFFER

• Salary Range: Php 50,000 - Php 55,000

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

• #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Government Mandated Benefits Employer Share

• Internet stipends upon regularization

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!