Full-Stack Engineer: Bridge Tech & Business Solutions

Manulife; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manulife Manila is seeking an IT professional to serve as the main contact for assigned applications, translating business needs into technical solutions and ensuring smooth operation across teams. You will document processes, design solutions, develop test plans, and coordinate user acceptance testing, while providing post-implementation support and liaising with other business units.

Responsibilities include managing the ticket lifecycle, resolving routine production problems, gathering

Qualifications

• Bachelor's degree or equivalent IT/CS experience.
• Translate a complex technical problem into business terms.
• Strong application development/programming skills.
• Ability to quickly learn opensource libraries.
• Solution design mindset and ability to challenge requirements to build the best solution.
• Work well independently as well as in a team.
• Strong analytical and problem-solving skills.
• Willing to work a night shift.
• 2-4 years of IT/CS experience.

Responsibilities

• Overall point of contact on assigned applications for business users, other team members, and other areas with questions.
• Create and maintain system documentation for assigned applications and processes.
• Conduct interviews with business and technical experts to identify and communicate issues.
• Develop an application in support of new processes, products, or system enhancements.
• Assist in resolving routine application production problems.
• Gather comprehensive information to be used in problem identification and resolution.
• Managing the ticket lifecycle, keeping users updated on progress and following up resolution with relevant support teams.
• Provide post-implementation support for all approved deliverables.
• Develop test plans, coordinate user acceptance testing, and perform system validations with scheduled releases.
• Act as business unit liaison with other business units when necessary.
• Develop Business Requirements and specifications when necessary.
• Analyze data and work with key stakeholders to develop creative solutions.

Skills

Analytical thinking

Problem solving

English communication

Tech-to-business translation

Team collaboration

Night shift willing

Education

College degree or equivalent IT/CS

Tools

MS Office

Visual Studio

JIRA

ServiceNow

VDI

Azure / AKS

Job description

Manulife Manila is seeking an IT professional to serve as the main contact for assigned applications, translating business needs into technical solutions and ensuring smooth operation across teams. You will document processes, design solutions, develop test plans, and coordinate user acceptance testing, while providing post-implementation support and liaising with other business units.

Responsibilities include managing the ticket lifecycle, resolving routine production problems, gathering