Frontline Teller & Customer Experience Specialist

Bank of Commerce (Philippines); Mandaue; On-site; PHP 180,000 - 240,000; Full time

Job summary

Bank of Commerce (Philippines) seeks a Teller responsible for frontline service, cash handling, and over-the-counter transactions. The role emphasizes accuracy, adherence to procedures, and strong customer interactions in a branch setting.

The position welcomes graduates from any 4-year degree program with good communication skills and a customer-service mindset, open to fresh graduates, and focused on compliant service delivery.

Qualifications

• Graduate of a 4-year degree program.
• Open to fresh graduates.
• Demonstrates strong communication and customer-service abilities.

Responsibilities

• Serve clients at the teller counter with a welcoming demeanor and standard greetings.
• Adhere to all bank rules, regulations, and procedures while delivering timely and friendly service.
• Manage cash vault-related tasks and verify cash transfers per procedures.
• Act as custodian of keys as designated by the Area Head and safeguard cash and documents.
• Ensure proper identity verification for withdrawals and check encashments.

Skills

Communication skills

Customer service

Attention to detail

Education

4-year degree

Job description

Bank of Commerce (Philippines) seeks a Teller responsible for frontline service, cash handling, and over-the-counter transactions. The role emphasizes accuracy, adherence to procedures, and strong customer interactions in a branch setting.

The position welcomes graduates from any 4-year degree program with good communication skills and a customer-service mindset, open to fresh graduates, and focused on compliant service delivery.