Frontline Patient Services Admin – Project-Based

The Medical City; Philippines; On-site; PHP 201,000 - 312,000; Part time

Job summary

The Medical City Clinic is seeking an Administrative Associate (Project-based) at the SM Cabanatuan branch. This role serves as the first contact point for patients, assisting with inquiries, validating information for medical care access, and supporting billing processes.

Responsibilities include patient care administration, scheduling, data encoding, document accreditation with PhilHealth, and coordination with HMOs and stakeholders. Data privacy is emphasized.

Qualifications

• Graduate of any 4-year course.
• Preferable with at least 6 months of related work experience.
• Proficient communication and customer service skills.

Responsibilities

• A. Patient Care Administration: Create a caring environment and assist in medical and diagnostic procedures.
• B. Operational Efficiency: Greet patients, answer calls and emails, schedule appointments, refer to other TMC Clinics, secure authorizations, assist cashier with receipts/invoices, encode patient data, ensure Philhealth compliance.
• C. HMO & Other Stakeholders: Ensure forms are accurate, monitor discounts, serve as ambassador for HMOs.
• D. Records Management: Store and release medical records securely, uphold privacy compliance.
• E. Administrative Efficiency: Monitor forms, prepare reports, and perform other assigned tasks.

Skills

Proficient communication

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Education

Bachelor's degree

Job description

The Medical City Clinic is seeking an Administrative Associate (Project-based) at the SM Cabanatuan branch. This role serves as the first contact point for patients, assisting with inquiries, validating information for medical care access, and supporting billing processes.

Responsibilities include patient care administration, scheduling, data encoding, document accreditation with PhilHealth, and coordination with HMOs and stakeholders. Data privacy is emphasized.