Front Office Agent

MIMOSA CITYSCAPES, INC.; Mabalacat; On-site; PHP 223,000 - 391,000; Full time

Job summary

Filinvest Company- Quest Plus Conference Center Clark is seeking a Front Office Agent to deliver memorable service to guests. You will handle daily check-in and check-out, maintain accurate front desk records, and provide warm, professional assistance to guests.

The role requires solid knowledge of front office activities, excellent communication, and the ability to work in a fast-paced hospitality environment.

Qualifications

• Experience in guest-facing roles is preferred.
• Thorough knowledge of front office activities and reports.
• Ability to handle check-in and check-out processes accurately.

Responsibilities

• Handle daily check-in and check-out transactions.
• Provide guests assistance to achieve Total Guest Satisfaction.
• Maintain accurate front desk records and reports.

Skills

Customer service

Product knowledge

Operational duties

Job description

Filinvest Company- Quest Plus Conference Center Clark

The Front Office Agent (FOA) will be responsible to deliver a memorable service to guests. Must have a thorough knowledge of all Front Office Activities and Reports. Responsible for daily Check-in and Check-out transactions. Provide guests assistance to achieve Total Guest Satisfaction.

Key Areas

• Customer Service
• Product Knowledge
• Operational Duties
• Other duties as assigned