Front of House / Server / Waitress

Bubba's Pizza; San Juan; On-site; PHP 167,000 - 279,000; Full time

Job summary

Bubba's Pizza in the Philippines is seeking a Front of House Cashier to manage guest orders and payments at the front counter. You will assist guests with menu questions and coordinate with the kitchen to ensure smooth service.

The role emphasizes accurate order entry, clear communication, and organized front counter operations to support efficient restaurant service.

Qualifications

• Experience with restaurant POS systems is preferred.
• Excellent guest service and communication skills.
• Ability to handle cash transactions accurately and responsibly.

Responsibilities

• Take guest orders and enter them accurately into the POS system.
• Process guest payments and issue receipts accurately.
• Assist guests with menu questions and provide clear explanations of items.

Skills

POS operation

Order entry

Cash handling

Customer service

Tools

POS system

Job description

Position Title: Front of House / Serve / Waitress
Department: Front of House Operations
Employment Status: Full-Time

CORE JOB DESCRIPTION

The Cashier manages guest transactions through the POS system and ensures that orders are entered correctly and transmitted to the kitchen.

This role requires maintaining accurate order entry, processing payments, assisting guests with menu questions, and coordinating with the Store Lead and kitchen team to ensure that orders are handled efficiently.

The Cashier also assists with maintaining an organized service counter and ensuring that guests receive clear communication regarding their orders.

KEY DELIVERABLES

Success in this role is measured by the following operational outcomes:

• Accurate Order Entry: All guest orders must be entered correctly into the POS system, including modifiers and special requests.
• Efficient Payment Processing: Payments must be processed accurately and receipts must be issued correctly.
• Professional Guest Interaction: Guests must receive courteous and helpful service during the ordering process.
• Clear Communication with Kitchen: Orders must be transmitted clearly to the kitchen to avoid mistakes or delays.

RESPONSIBILITIES & OPERATIONAL DUTIES

• Order Taking and POS Operation: The Cashier is responsible for receiving guest orders and entering them accurately into the POS system.
• Payment Processing: The Cashier processes guest payments and ensures that all transactions are handled accurately.
• Guest Assistance: The Cashier must assist guests with menu questions and provide basic explanations of menu items when needed.
• Order Coordination: The Cashier communicates guest orders to the kitchen and monitors order progress.
• Front Counter Organization: The Cashier must maintain a clean and organized service counter.

ADDITIONAL DUTIES & OPERATIONAL FLEXIBILITY

Due to the nature of restaurant operations, the Cashier may be assigned additional duties necessary to support front-of-house operations.

These duties may include assisting with guest service, helping maintain dining room organization, or supporting service tasks during busy periods.