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Transaction Management
Process cash, credit, debit, and digital payments accurately.
Issue receipts, refunds, and change promptly.
Balance cash drawer or POS system at the start and end of shifts.
Customer Service
Greet guests warmly and assist with inquiries.
Handle customer concerns or complaints professionally and **escalate** when necessary.
Promote restaurant specials, packages, or promotions when appropriate.
Record Keeping & Compliance
Maintain accurate transaction records and follow company financial policies.
Report discrepancies, shortages, or suspicious activities to supervisors.
Ensure compliance with restaurant standards and procedures.
Workplace Support
Keep cashier station clean, organized, and stocked with supplies.
Assist in maintaining overall cleanliness of the dining area.
Support front-of-house staff with guest coordination when needed.
High school diploma or equivalent.
Previous cashier or customer service experience preferred.
Strong numerical and communication skills.
Ability to work in a fast-paced environment with attention to detail.
Professional, courteous, and trustworthy demeanor.
Front-of-house environment with direct customer interaction.
Requires standing for long periods and handling cash or POS systems.
Flexible schedule, including evenings, weekends, and holidays.