Front Line Manager - F&A - R2R 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Genpact is seeking a Front Line Manager - F&A - R2R to lead a sizable R2R team and drive timely, compliant financial close processes. You will oversee GL, close activities, and reporting, while guiding transformation initiatives and automation efforts.

The role requires strong accounting background, MBA/finance education, and proven leadership. You will work with global clients and internal stakeholders to ensure high-quality service delivery in a dynamic, innovation-driven environment.

Qualifications

• MBA/Masters in Finance required or equivalent.
• Strong leadership and people management skills.
• Excellent analytical and problem-solving abilities.
• Clear communication with stakeholders at all levels.

Responsibilities

• Lead and manage a large Record-to-Report (R2R) team.
• Oversee period-end close activities and ensure accuracy and compliance.
• Review daily accounting operations, journal entries and reconciliations.
• Drive process improvements, automation, and digital transformation initiatives.
• Coordinate with clients and internal stakeholders to ensure seamless service delivery.

Skills

MBA in Finance

Leadership

Analytical skills

Communication skills

Problem solving

Education

MBA/Masters in Finance

Job description

Front Line Manager - F&A - R2R

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook.

Job Description

Inviting applications for the role of Front Line Manager - F&A - R2R 4A

In this role, we are looking for a seasoned accounting professional with a strong educational background in accounting, significant prior accounting experience, and proven leadership experience managing a team of 30- 50 people.

Prior Record to Report Operations experience in the Business Process Industry with driving transformation / projects experience / Robotic Process Automation experience will be preferred.

Responsibilities

• Lead and manage a large Record-to-Report (R2R) team, ensuring effective delivery of accounting operations.


• Oversee period-end financial close activities, ensuring books are closed accurately and on schedule while maintaining compliance with accounting policies, internal controls, and reporting requirements.


• Review daily operational activities, including journal entries, account reconciliations, financial reporting, audit requests, and issue resolution to ensure accuracy and timely completion.


• Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.


• Drive process improvements, automation, standardization, and digital transformation initiatives to improve efficiency and service quality.


• Oversee General Ledger, Fixed Assets, Intercompany Accounting, Balance Sheet Reconciliations, Lease Accounting, Inventory Accounting, Revenue Accounting and Financial Reporting activities, as applicable.


• Lead Revenue & Commercial Accounting activities, including customer/supplier claims, rebates, deductions, trade spends, and marketing expense accounting, ensuring appropriate accruals, reconciliations, provisions, cut-off, and month-end reporting.


• Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.


• Ensure successful completion of external and internal audits by maintaining strong compliance, governance, and audit readiness.


• Managing and recording performance of team members. Hire, coach, mentor and develop the staff skills and provide career development planning and opportunities.


• Strong knowledge of General Ledger accounting and financial close processes.


• Demonstrate a passion for driving transformation by identifying and implementing process improvements, automation opportunities, and service quality outcomes.


• Actively seeks and works with feedback to drive continuous improvement and client outcomes & builds trusted relationships.

Minimum Qualifications

• MBA/ Masters in Finance with relevant years of experience in RTR Domain


• Strong leadership and people management skills, with the ability to motivate teams, drive performance, and foster a collaborative work environment.


• Excellent analytical, problem-solving, and communication skills, with the ability to translate complex analytical insights into clear, actionable recommendations for stakeholders.


• Quick learner with the ability to adapt to new data, analytics tools, and technologies. Demonstrates curiosity, solves complex business challenges, and drives continuous improvement.


• Proven experience in managing outcomes in a complex entity and fragmented technical landscape.


• Strong business acumen with the ability to understand client value drivers.


• Excellent verbal and written communication skills, with a demonstrated ability to influence stakeholders across all organizational levels.

Preferred Qualifications/ Skills

• CA / CMA Qualified or any related course comple