Front Line Manager - F&A - I2C 4A

1901 Genpact Services LLC (Philippines branch); Muntinlupa; On-site; PHP 800,000 - 1,400,000; Full time

Job summary

Genpact Philippines is seeking a Front Line Manager for Finance & Accounting in I2C to lead a team of analysts, oversee invoicing, cash allocations, and collections, and monitor KPIs. The role requires strong accounting knowledge, ERP experience (SAP/Oracle), and stakeholder management to resolve disputes and provide regular updates to senior management.

You will drive process improvements, support audits, and participate in ongoing training and leadership development in a dynamic AI-enabled

Qualifications

• Bachelors in Accounting/Commerce/Economics/Finance is required.

Responsibilities

• Team leadership and onboarding of I2C analysts; monitor billing, cash allocation, and collections.

Skills

Accounting

Accounts Receivable

Cash Application

Data Analytics

Data Visualization

Team Leadership

English Proficiency

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

ACCA Certification

CIMA Certification

Excel Certification

SAP Certified (S/4HANA FI)

Tools

SAP

Oracle

SAP S/4HANA

Job description

Front Line Manager - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Job Description - Key Roles & Responsibilities

• 1. Team Leadership & Support Assist in managing a team of I2C analysts or associates. Monitor daily team activities including billing, cash applications, collections, and dispute management. Support training and onboarding of new team members. Encourage a collaborative and high-performance team culture.
• 2. Process Oversight Ensure timely and accurate invoicing, cash allocation, and collection of receivables. Monitor KPIs like DSO (Days Sales Outstanding), aging reports, and collection efficiency. Identify and elevate process gaps or risks in the I2C cycle.
• 3. Customer & Stakeholder Management Liaise with clients/customers to resolve disputes or delays in payments. Coordinate with sales, customer service, and other finance functions to resolve billing or payment issues. Provide regular updates to senior management on collections status and issues.
• 4. Reporting & Analytics Prepare daily/weekly/monthly reports on collections, cash flow, and aging. Analyze trends to identify recurring payment delays or disputes. Recommend process improvements based on data insights.
• 5. Process Improvement & Compliance Assist in identifying automation or efficiency opportunities within the I2C process. Ensure adherence to internal controls, company policies, and external regulatory requirements. Support internal and external audits by providing necessary documentation.
• 6. Learning & Development (as a Trainee) Undergo structured training in finance operations, tools (like SAP, Oracle, or other ERPs), and leadership skills. Participate in continuous improvement projects or cross-functional initiatives. Shadow experienced team leads to understand operational leadership.

Qualifications

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance Certifications ACCA Qualified Accountant (ACCA) - SEGi University and CollegesSEGi University and Colleges
• Blackline - Financial Close Level 1 Implementation Certification - NIITNIIT
• Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained
• Microsoft Excel Certification - Normandale Community CollegeNormandale Community College
• SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2020) - SAPSAP

Required Skills

• Accounting
• Accounts Receivable (AR)
• Accounts Receivable Collection
• Accounts Receivable Management (ARM)
• Banking Capital Markets
• Cash Application
• Client Relations
• Collections Management
• Data Analytics
• Data Literacy
• Data Visualization
• Deductions Management
• Lean Six Sigma (LSS)
• People Leadership Language English (Required)
• English (Required)
• Language Proficiency - Upper Intermediate - B2

Additional Job Location - Job Type Regular Master Skill List - F&A - I2C Remote Type - Office Work Shift - Rotating (Philippines)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run.

Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate.

There's a lot to learn here, and room to grow.