Front Line Associate: WM General Trias Branch (VFC)

Vantage Financial Corporation; General Trias; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Above-average compensation

14th month pay

Health benefits

Rice subsidy

Uniform

Other remuneration packages

Policies apply

Job summary

Vantage Financial Corporation, Asia-Pacific’s first direct network agent of Western Union, is seeking a FRONT LINE ASSOCIATE for our WM GENERAL TRIAS BRANCH. This full-time position focuses on delivering customer service, processing transactions, and promoting Western Union services.

The role requires a 4-year degree and a pleasant personality, with cash handling and customer service experience considered an advantage. Remote work is not offered; location is General Trias, Cavite.

Qualifications

• Bachelor's or equivalent 4-year degree.
• Pleasing personality and good interpersonal skills.
• Location should be near work site; willingness to work in General Trias.

Responsibilities

• Conduct client calls/visits to boost transactions and profitability.
• Promote Western Union and other services as a one-stop shop.
• Coordinate with Marketing for product launches and promotions.
• Handle OTC transactions per company guidelines.
• Follow branch procedures and maintain cash controls.

Skills

Customer service

Cash handling

Communication

Education

Graduate of any 4 year course

Job description

Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our WM GENERAL TRIAS BRANCH, GEN TRIAS CLUSTER

We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• **subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.