Front Line Associate: WM Subic Branch (VFC)

Vantage Financial Corporation; Subic; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Group life insurance

Rice subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation in Subic, Zambales, is seeking a Front Line Associate to join our team. This full-time role supports Western Union transactions at our WM Subic Branch, contributing to cash handling, customer service, and cross-selling services.

The ideal candidate will have a four-year degree, a friendly personality, and the ability to work at a strategic location. Prior cash handling and customer service experience are advantageous but not mandatory.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasant personality

Problem solving

Education

Bachelor’s degree or any 4 year course

Job description

Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our WM Subic BRANCH, ZAMBALES CLUSTER

FRONT LINE ASSOCIATE (full-time)

BENEFITS:

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• **subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.