Front Line Associate: Camiling Branch (VFC)

Vantage Financial Corporation; Camiling; On-site; PHP 180,000 - 260,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits

Group Life Insurance

Rice Subsidy

Uniform

Job summary

Vantage Financial Corporation in Camiling, TARLAC is seeking a Front Line Associate (full-time) to support branch operations and customer service. The role involves cash handling, client interactions, and promoting e-Biz and Western Union services.

The ideal candidate graduates from any 4-year course with a pleasing personality and proximity to the work location. Training on policy and security procedures will be provided.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location/strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Communication

Education

Bachelor's degree (4-year course)

Job description

Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our Camiling BRANCH, TARLAC 1 CLUSTER

FRONT LINE ASSOCIATE (full-time)

BENEFITS

Above-average compensation package
14th month pay
Health benefits and Group Life Insurance
Rice Subsidy
Uniform
Other remuneration packages
**subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.