Front Line Associate: Floridablanca Branch (VFC)

Vantage Financial Corporation; Floridablanca; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Ins.

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation is seeking a Front Line Associate (full-time) at our Floridablanca, Pampanga branch to handle customer interactions and cash transactions.

Role focuses on client service, cross-selling and coordinating with Marketing for promotional activities while following branch procedures and daily cash controls. The position requires a 4-year degree and a personable, customer-focused attitude.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Interpersonal skills

Communication

Education

4-year degree

Job description

Please ensure that all required information is complete and accurate. Our Recruitment Team will review your submission and contact qualified candidates regarding the next step of the hiring process.
We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages

subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.