Front Line Associate: Kalibo Branch (VFC)

Vantage Financial Corporation; Kalibo; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Ins

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation in Kalibo, Philippines is seeking a Front Line Associate (full-time) to engage customers and drive daily transactions.

The role focuses on customer service, promoting e-Biz and Western Union services, handling cash with accuracy, and supporting branch operations including end-of-day procedures. A 4-year degree and friendly demeanor are preferred, with location proximity valued. Training provided.

Qualifications

• Must have a 4-year degree.
• Pleasant personality.
• Preferably near work location.
• Cash handling and customer service experience is an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasant personality

Near location

Education

4-year degree

Job description

FRONT LINE ASSOCIATE (full-time)

We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS

• above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• **subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.