Front Line Associate - Agoo La Union Branch

Vantage Financial Corporation (formerly eBusiness Services, Inc.); San Isidro; On-site; PHP 190,000 - 290,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Insur­-

Rice Subsidy

Uniform

Other remuneration packages

Subject to company policies

Job summary

Vantage Financial Corporation (formerly eBusiness Services, Inc.) is seeking a Front Line Associate for a full-time role in the Philippines. You will engage clients through calls and visits to boost transactions and promote e-Biz services, including Western Union cross-sales.

You will support branch operations and collaborate with Marketing on product launches. Ideal candidates are graduates of any 4-year course with a customer-service mindset.

Qualifications

• Graduate of a 4-year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conduct client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Communication

Education

4-year degree

Job description

Hello Jobseekers!

We are in need of passionate FRONT LINE ASSOCIATE (full-time)

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly

Qualifications

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Benefits

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• subject to company policies