Front Line Associate: Iligan Branch (VFC)

Vantage Financial Corporation; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits

Life insurance

Rice subsidy

Uniform

Remuneration packages

Company policies

Job summary

Vantage Financial Corporation is seeking a Front Line Associate (full-time) to greet customers, handle inquiries, and process cash transactions at our branch. The role includes promoting e-Biz as a one-stop shop, cross-selling Western Union and other services, and coordinating with Marketing on product launches and promotions.

Reliable cash handling and excellent customer service are essential. Graduate of any 4-year course with a pleasant personality is preferred, and being near the work

Qualifications

• Graduate of any 4-year course.
• Overall pleasing personality is preferred.
• Near work location is advantageous.
• Cash handling and customer service experience are an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures and end-of-day protocols for branch operations.
• Prepares and submits accurate branch reports and manages cash levels.

Skills

Pleasing personality

Cash handling

Customer service

Education

4-year college degree

Job description

We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.