Front Line Associate - Cash & Customer Experience

Vantage Financial Corporation; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Rice subsidy

Uniform

Other remuneration

Job summary

Vantage Financial Corporation in the Philippines is hiring a Front Line Associate (full-time) to greet customers, handle inquiries, and promote Western Union and other services at our LA Union Branch.

The role covers client calls and visits to boost transactions, cash handling and branch operations with a focus on accuracy, compliance, and timely reporting. On-site position at LA Union.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

4-year degree

Job description

Vantage Financial Corporation in the Philippines is hiring a Front Line Associate (full-time) to greet customers, handle inquiries, and promote Western Union and other services at our LA Union Branch.

The role covers client calls and visits to boost transactions, cash handling and branch operations with a focus on accuracy, compliance, and timely reporting. On-site position at LA Union.